Sometimes, it can take a few days for the tracking company to initially locate your package, this does not affect the actual delivery time.
If it has been more than 7 days after you received the tracking number and you still can’t locate your package, please contact our customer support via the live chat or by email.
Your package tracking number is emailed to you once the product is shipped. You will also receive it as a message on your phone.
If it has been more than 7 days after your order and you still have not received a shipping confirmation email, please check your spam folder and contact our customer support via the live chat
The shipping timeframe varies from country to country, usually, the package takes 10 to 15 working days to arrive.
We ship 99% of orders within 7 days, you will receive a shipping notification on your email and on your phone number on the day the package leaves our warehouse.